Both health care organizations and their designated agents have the ability to end an authorized agent relationship. The Data Bank Administrator for either organization can terminate the relationship using the appropriate process provided below. Once an administrator deactivates the relationship, an email notification is sent to the other organization’s Data Bank Administrator requesting that the receiving organization accept the deactivation.
To Deactivate an Authorized Agent Relationship
For Health Care Organizations
A health care organization’s Data Bank Administrator must follow these steps:
- Sign in to the Data Bank as the Data Bank Administrator and select Continue.
- On the Administrator Options page, click Maintain Agent Information; a list of your Agent Relationships appears.
- Select a relationship to deactivate and click Deactivate.
- On the Certify Agent Deactivation page, confirm that the correct agent is selected, certify the deactivation, and click Continue; a formatted copy of the Agent Relationship Deactivation Notice displays.
- Print or save a copy of the notice for your records.
For Authorized Agents
An agent’s Data Bank Administrator must do the following.
- Sign in to the Data Bank and click Continue.
- On the Administrator Options page, select Maintain Entity Relationships; a list of the health care organizations that you represent appears.
- Select a relationship to deactivate and click Deactivate Relationship.
- On the Certify Entity Deactivation page, confirm that the correct health care organization has been selected, certify the deactivation, and click Continue; a formatted copy of the Entity Relationship Deactivation Notice displays.
- Print or save a copy of the notice for your records.